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Inspiration

A teacher until i die, and…

From a Disney Institute internal training session, circa 2013.
From a Disney Institute internal training session, circa 2013.
From a Disney Institute internal training session, circa 2013.
From a Disney Institute internal training session, circa 2013.

A teacher until i die, and…

In a perfect an excellent world, a teacher after i die too.

Tim Pollard made a name for himself (at Disney) by helping Disney executives with poor to good speaking ability to raise their game a level or two. For a short, planned, strategic speech, one that you would read word-for-word, brilliant.

For live, spontaneous, enthusiastic, organic audience interaction lasting one hour to five days, it’s a guide, not a Bible.

While continuing to purge a lifetime of Disney and home paperwork and “stuff” (like the orange coffee mug), these photos are stored in Apple’s Notes app and the physical cards and cup are gone.

Tim and i started out great and over time, his non-Disney character revealed itself and rubbed me in a non-Disney way.

The Disney Way is a thing – a cultural thing – like friendly, enthusiastic, helpful and courteous Cast Members are The Disney Way.

Any behavior that’s off even a little bit is easily noticeable, questionable, and without change, unacceptable.

Great speaking concepts are context neutrally great. Grateful to Tim for sharing his speaking wisdom. He definitely assisted Disney Institute (DI) at a time when standardized delivery became the new vision. Without Tim’s help, DI would never have done what we did. Incidentally, the bulk of this delivery change occurred after i retired in 2014.

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Categories
Disney Creativity & Innovation book

Pick, choose, improve

The best students, the best teachers, and the best student-teachers have one thing in common, they love teaching and learning.

Pick, choose, improve.

As a Disney leader, close to the front line at all times, i worked amongst Walt Disney World’s best students and teachers from 1982-2014.

As a student-teacher – student always, teacher first – you continuously hone your leadership messages.

Always a student. You are.

Always a teacher. You are.

Your leadership messages are the cumulative foundation of the most important basics, values, strategies, tactics, and principles.

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Categories
Final 120 Days

The closer you get, the better it looks

WDW logo
WDW means Walt Disney World.
Roger Broggie Steam Train
Not a replica.
popcorn spill at Disney
As a Custodial Host, i can tell you first hand that spilled popcorn on a windy day is challenging.
spilled popcorn at Disney
Thank goodness for a calm day.
spilled popcorn at Disney
This could be me, or you. Custodial Hosts and Hostesses are the Ambassadors of our Disney Theme Parks.
TEDxAUK 2019
Leaving Magic Kingdom yesterday for the bicycle ride home.

The closer you get, the better it looks.

What?

Disney’s attention to detail.

Let it be the same with you.

The closer others get to you, the clearer are your values, morales, generosity, kindness, forgiveness, gratitude, and appreciation for our diverse world and the beautiful people in it.

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Categories
Dear Son

There is something about being willing to fail

Walt Disney Partners statue
How many close friends did Walt Disney have when he died?

 

There is something about being willing to fail that is profoundly motivating, at least to me. If you want to teach a child, you must actually do the things you preach – and do them well. The lofty theory you lecture them with is only theory (again, at least to me).

Theory without habitual action is worthless.

A picture of a tool is not a tool.

Theory is only theory.

Until it is not.

Here’s a theory…

To die with five friends is to die rich?

But isn’t more, better?

(no)

Much of what we are fed to believe is based on the herd mentality. Strength in numbers. There’s a time and place for that.

To each his/her own.

Then why do i have so many friends on Facebook?

(Have been struggling with social media. Occasional posts, like this one, are part of my journey.)

 

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Categories
Fanatical

Is there such a thing as an expert expert?

Disney Approach to Quality Service class

 

(photo: the expertise some people have reaches levels others flock to discover, learn, and copy. Notice the dragonfly on the ‘m’ in Ballroom?)

To teach is to learn twice.

True that.

Would that make a great teacher an expert expert?

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