Categories
Podcast

Want a second opinion?

Photos of Walt on a shelf in a Disney Cruise Line coffee shop. Disney figurines are part of a personal travel collection.

If you’re interested in a second opinion on how high to set life’s bar, iTunes podcasts: If Disney Ran Your Life. Start with Season 3, Episode 4.

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Categories
Fanatical

Disney ego

Beautiful in the photo. Transformational for the day.

What is Disney ego?

For starters, never heard of it. It’s a phrase, just now made up. The phrase’s inspiration came from the Disney notion that good and very good aren’t good enough.

It was weird writing it, yet knowing it’s the truth makes you wonder what outsiders might think.

Think of it this way, can you imagine Walt Disney saying, “Um, that’s good enough. No need to sweat the details.”

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Categories
Fanatical

Every time you make an exception and lower your standard

Ben Towers
i sat in Ben’s seat while he spoke. As a professional speaker, he nailed it. As a 20-year old, he’s definitely in the prodigy realm.

 

What we accept by default becomes the standard.

Every time you make an exception and lower your standard you are chipping away at your new, lower standard.

Taking a stand is what sets a standard.

Not taking a stand also sets a standard.

One standard builds strength.

The other standard doesn’t.

PS. The good news is the same thing happens in reverse too.

 

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Categories
Fanatical

Was it a test?

simple contract
Less than 12 hours ago.

 

Being organized helps you make better decisions.

Yesterday i was asked to sign a last-minute contract.

The contract was very short and only contained language intended to get something i never do – i do not to allow anyone to own a copy of my keynote speech.

My agent is crystal clear about this and is the one working directly with the end client.

It begs the question, “Was it a test?”

Busy people in urgent and tense situations often agree to something they wouldn’t agree to when there’s no pressure.

Why?

To make the tension go away.

i added to the tension exponentially when i told my agent, “i hope not being able to record my speech isn’t a deal breaker.”

If it is a deal breaker, my agent and i lose a nice paycheck and miss the opportunity to provide a deserving audience with transformational Disney business insights.

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Jokers Are Wild

Being organized sometimes means we have to confront things

Disney Business Best Practices
Excellent customer service could be pervasive but t’s not. Photo: LinkedIn screen shot.

 

Being organized sometimes means we have to confront things.

Our house painters either were not excellent the past few days or our standards are too high.

State Farm told me:

  • “Unfortunately, you’re going to have to drive a two-tone car.”
  • “Our managers don’t talk to customers.”

And these are me paraphrasing:

  • “We are ok with the fact you’ll have to drive a two-tone car.”
  • “We are ok with you spending more than the vehicle is worth to get it looking like a car that wasn’t in an accident.”

Meeting with State Farm Agency owner in a few hours to see if face-to-face the story is the same as it is in the comfort of a call center.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.