Service – Disney Creativity and Innovation Keynote Speaker

Hey, no problem

email unsubscribe request from a company — If i remember correctly, it did not take weeks to sign up for the mailing list.

Hey, no problem.

One question though, if you don’t mind?

Should we be worried it takes you a couple weeks to remove someone from a mailing list?

Seriously, no problem.

Bonus question: Does the CEO know this is her/his company’s customer service policy?

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Draw Mickey Mouse

Uber reservation screen shot — Love the enhancement to schedule Uber rides. And to know in advance the cost.

For this trip, brought copies of the Mickey Mouse i drew on my first day in Disney Traditions.

Still have the original drawing from January 25, 1982.

There was an intentional point to sharing the drawing.

Why?

Next time you see me, ask.

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Consistency & 72

Consistency & 72.

Quality Standards/Decision Tree.

Scale 1-10?

Three questions: What is it? What does it do? Why does it matter?

Five groups: Secure, Concier, Enter, $

Table leader, Dis point, reveal.

Haunted Mansion.

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72-Hours

Review.

Reflect.

Acct. partner – email, share.

Group share.

Abe.

D. S. G.

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Bonus: Compass, your VIP in center.

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Organize your home like Michelangelo painted

Yellow Believe sign — Thank you Ted Lasso.

Thank you Nan (for the building pass photo-ID). It is a Wow! Thanks to Joe and 22 for coming along too. Thank you imagination for what you did inside note book.

3rd word, Reason.

% driving in?

True North.

Day 1 top 3 priorities.

60k, 2k, 1

popcorn Patty – Two Sisters.

4th word, consistency.

1-10 how important?

Operating standards for consistency.

Five departments.

Activity.

Delivery for consistency.

Haunted Mansion.

Jack the Bear? Or Abe?

Reflect, pair, share.

i’ve shown you…

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The road to excellence

Jungle Jeff's first book at Jungle Cruise attraction — Seems like all the way through 2015 only Jack the Bear and the book Mid Life Celebration where the “here’s where i am” props.

Trade emails.

Abe L.

Issue 72

No $, Leader, or HR approval.

Reflect, PP, share 2

Have shown what D values…what you do from here…

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