World-Class Benchmarking

Benchmarking.  Seeing, not how others do things, but more importantly, seeing how others think. I am a serious bench-marker.   Way more than the average bear. There will come a time when my (five) blogs have more sophisticated features.  All good things take time.  Rome wasn’t built overnight.  I didn’t wake up one day and […]

Awesome Is As Awesome Does

Go Daddy web hosting and their customer service is world class. Period. How do I know? Have been a Go Daddy customer for two years now.  Every single time I call Go Daddy support, the experience simply blows me away. Why? Because they do the routine, yet important things really, really well.  And they do […]

Rules For Being Human

I’ve had this article for ten years, given by a friend. The author is unknown. Here it is in it’s entirety: The question remains, despite all the work and inquiry of the researchers discussed in this column and countless others: How can we build committed, competent people and workforces? I received the following as a […]

Too Long Tuesday?

There’s been a very calculated effort to make all five blogs comply with a “short post” challenge. It was a simple test to see what would happen.  What happened? Website traffic spiked.  Thank you everyone, for your interest.  While the real reason I blog so much is selfish, it’s actually an amazing joy to think […]

Easy Money? Ridiculous!

It is ridiculous.  To think that a bunch of guys with ordinary lives, doing ordinary jobs, would someday be riding around in a big tour bus, makin’ that easy money: After 9/11, it was time for this.