customer – Disney Creativity and Innovation Keynote Speaker

Organize your home like Michelangelo painted

Yellow Believe sign — Thank you Ted Lasso.

Thank you Nan (for the building pass photo-ID). It is a Wow! Thanks to Joe and 22 for coming along too. Thank you imagination for what you did inside note book.

3rd word, Reason.

% driving in?

True North.

Day 1 top 3 priorities.

60k, 2k, 1

popcorn Patty – Two Sisters.

4th word, consistency.

1-10 how important?

Operating standards for consistency.

Five departments.

Activity.

Delivery for consistency.

Haunted Mansion.

Jack the Bear? Or Abe?

Reflect, pair, share.

i’ve shown you…

• • • • •

This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

The road to excellence

Jungle Jeff's first book at Jungle Cruise attraction — Seems like all the way through 2015 only Jack the Bear and the book Mid Life Celebration where the “here’s where i am” props.

Trade emails.

Abe L.

Issue 72

No $, Leader, or HR approval.

Reflect, PP, share 2

Have shown what D values…what you do from here…

• • • • •

You are the difference

Columbia Falls, Montana is about 17 miles (27k) from the tiny town of West Glacier and Glacier National Park. In the background, Rocky Mountain’s western foothills.

The dollar bills the customer gets from the tellers are the same. What is different are the tellers.
Nieman Marcus

• • • • •

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Disney Institute most requested

Walking from Magic Kingdom back to bicycle to head home after the Super Bowl parade a few days ago. Never gets old. Never. Ever.

Disney Institute most requested…

Most requested speech, most delivered speech.

Biggest and greatest reputation.

Most fun to deliver.

Most applicable to every participant.

Can be implemented immediately.

Disney Customer Service.

Of course we don’t call customers customers we call them Guests. In 30+ years at Disney, never once called a Guest a customer.

Never. Ever.

• • • • •

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Do you treat your boss like a customer?

Love this place and all that it has taught me and countless other Cast Members.

In your day-to-day work habits, do you have enough bandwidth to treat your boss like a VIP customer?

If you do, you have found the key to standing out at work.

Congratulations.

• • • • •

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

If you want to stay on this site and read more posts from this Blog, click here.