World class customer service at every encounter? is it possible? Name the organizations you’ve interacted with over the years who do this. Can you count them on one hand?
- Disney
- Apple
- Go Daddy
Apple and Disney make most lists. But Go Daddy? Am absolutely stunned at their consistently exceptional customer service. Two days ago was no exception…
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This month I’m inviting the Mid Life Celebration community to follow all five daily blogs about work life balance. It couldn’t be easier to go from this HQ blog to the mental attitude blog , just click -> go to Next Blog
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Jeff,
Some people assume it will be there for certain companies – what a great expectation. Others, though, get remembered more so when reality falls much shorter than that expectation. And the latter type is oftentimes what gets remembered more. That’s what I remind people in my office – providing top-notch service sometimes goes unappreciated or unnoticed, but mediocre service get noticed evey time!
Bob
Bob, you’re right. Many people don’t notice how hard we work until we back off.