The iPhone was worthless

iPhone home screen
My iPhone was completely worthless for over an hour.  i knew the solution had to be easy.

 

On the phone for 45 minutes with Apple Care once i got to the gym yesterday.

The Apple product specialist was nice but ultimately proposed me waiting until i biked home, plugged my iPhone X into the Mac and restored the factory settings from an iTunes backup.

i politely asked for a senior advisor.

Lateasha had me press the right side button (there is no home button on the X) three times, uncheck VoiceOver, and wal-la, done.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.