Mainstream blogging advice recommends not getting too personal. So where exactly is the line we should not cross? Not sure. The book sales representative’s email arrived mid-morning yesterday:
On Oct 16, 2013, at 11:47 AM, email@example.com wrote:
Dear Jeff,Congratulations! Your book is now complete and your free copies are on their way to your doorstep. Your book will arrive via UPS and shipping typically takes 7-10 business days (shipping outside the US may take longer).
Immediately got on the phone to offer to pay for expedited shipping. Voice mail. Then voice mail back – should only be 2-3 days.
The long way is the short cut.