State Farm postcard arrived 150 days late

voice message transcript
There’s no need to “prove’ what i say is true, yet sometimes having a “the fish was this big before it got away’ photo adds a nice level of authenticity to what sounds made up.

Jessica, my favorite State Farm agent, left a voice message yesterday to say thanks for the thoughtful postcard message.

You see, 150 days after sending a Glacier National Park postcard to her, she finally received it.

Grateful she took a moment to touch base.

Often when you go the extra inch, you never know if the recipient benefited. And if you ask why do it, it’s because it’s fun, the success rate is high, and to withhold fun and success because of some unknown outcomes would be short-sighted.

And sometimes, the recipient lavishes gratitude that’s disproportional to the effort invested. Those rare moments are exceptionally reinforcing that all it takes to spread joy is one extra inch of effort beyond what you normally do. 

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Future Disney Speaker Podcast episodes

Disney Keynote Speaker
Branding. Repetition.

Additional ideas, in the form of Disney stories, will round out the first 5-10 episodes.

Also, a short riff on what to expect…just know that instead of business vibrancy, expect to be challenged with having personal vibrancy.

There is no room for the status quo, no tolerance for mediocrity.

None.

Period.

Yet in a busy, challenging world, we let things slide simply as a survival tactic.

Deadly.

What we accept by default becomes the standard.

Then people call me and ask if i can help them “Magically” solve their unsolvables.

i’m good, but i’m not a miracle worker.

i do, however, possess the secret formula for world-class organizational vibrancy.

So we meet in the middle.

i offer them the blueprints, they attempt to rebuild.

 

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The audience is heavenly, the traveling is hell

The audience is heavenly, the traveling is hell.

When this post goes public at the end of April 2019, i’ll be only four months away from literally being able to travel anywhere (that’s safe) for any length of time.

With our Son in college, the desire to be home and available for him is a non-issue.

Will i log 270 days on the road, as Duncan has?

Will i see it as a gift, a burden, or something in between?

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Find a million ways

Find a million ways to exceed people’s expectations.

Doing so is a never-ending journey.

It’s a privilege to have customers and employees and shareholders stay with you for their lifetime.

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The beauty of paradox and .thinking .differently

Mr and Mrs Incredible
My superpower is an insatiable desire and ability to .think .differently

Ben, open to any edits….while a foundational business concept, it (my TEDx Talk’s message) is unknown to the world. i use this concept personally and have been teaching it to our son (now 18) and am convinced this has the power to change our world into a happier, more productive, and more joyful place, one inch at a time. 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

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