Being organized sometimes means we have to confront things

Disney Business Best Practices
Excellent customer service could be pervasive but t’s not. Photo: LinkedIn screen shot.

 

Being organized sometimes means we have to confront things.

Our house painters either were not excellent the past few days or our standards are too high.

State Farm told me:

  • “Unfortunately, you’re going to have to drive a two-tone car.”
  • “Our managers don’t talk to customers.”

And these are me paraphrasing:

  • “We are ok with the fact you’ll have to drive a two-tone car.”
  • “We are ok with you spending more than the vehicle is worth to get it looking like a car that wasn’t in an accident.”

Meeting with State Farm Agency owner in a few hours to see if face-to-face the story is the same as it is in the comfort of a call center.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

 

Excited to go to the Printer this morning

Print media fine tuning
Measure twice, print once.

 

Excited to go to the Printer this morning. Picking up:

  • Business cards
  • Workbooks
  • Tri-fold handouts
  • Activity materials (two separate activities)

The behind the scenes work can be staggering. At Disney, you learn to never let the Guests see it.

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

Mediocre is a growth process

Magic Kingdom Town Square

 

(photo: Magic Kingdom’s Town Square at sunrise.)

There are some places where mediocrity is not tolerated, period. Work there 30 years and see who you become.

We don’t become mediocre all at once.

Yet we forget this instantly.

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